Terms & Conditions

Current services and rates are listed on the Services page. Monthly coaching is billed per month. Rates may change, with notice given to existing clients before any change applies.

Standard 1-on-1 coaching is a monthly plan with a lock-in period: 3 months (the minimum), 6 months, or 12 months when offered as a promo. The monthly rate depends on the lock-in you choose. By signing up, you agree to pay the monthly fee for every month of your lock-in period.

If you stop coaching before your lock-in ends, the fees for the remaining months stay payable. If you can't train because of injury or illness, tell us: we can pause your plan and extend your lock-in instead. After the lock-in ends, coaching continues month to month at your plan's rate until you tell us you want to stop.

You can pay by free bank or e-wallet transfer (GCash, Maya or BPI) and upload your receipt in the Athlete Hub, or online through PayMongo, our payment processor, using QR Ph, GCash, Maya or card. A processing fee is added to PayMongo payments. You receive a confirmation once your payment is recorded.

All payments are final and non-refundable, including monthly coaching, consultations and personal training packages. Unused sessions or remaining days in a coaching month cannot be refunded.

Consultations include training plan templates for you to follow independently, not a custom-built program. The consultation fee is credited toward a monthly coaching plan if you upgrade within one week of your consultation.

Personal training rates cover the professional fee only. Gym or facility fees are covered by the client. An additional transport fee may apply depending on location.

• Reschedule or cancel at least 24 hours before your call using the link in your confirmation email.
• Changes made with less than 24 hours' notice, and missed calls, count as that week's call.
• If you're running late, we'll use the time remaining. After 10 minutes, the call is treated as a no-show.

Coaching is for performance development, load management and injury prevention. It is not medical advice. Coach Vans does not diagnose or treat injuries.

You are responsible for making sure you are fit to train, and for getting medical clearance where appropriate, especially after injury, illness or a long break. Return-to-run programs begin only after medical clearance and are aligned with your physio or rehab protocol.

Physical training carries inherent risk. Tell your coach about any pain, injury or health change right away. You take part in training at your own risk.

Every athlete responds differently. Race results and athlete outcomes shown on this website are examples, not guarantees.

Questions about these terms? Email hello@ariseandtrain.com.